Frequently Asked Questions

We’ve got answers to help you get the most out of Lasinja.

Getting Started & Account Management

Do you enter my payroll data for me?

 No—Lasinja is a self-service platform. You (or your designated payroll admin) enter employee hours, salaries, deductions, etc., through our intuitive dashboard. If you have existing data in a spreadsheet, you can import it in bulk, or contact us about our one-time data-migration service.

How do I add or remove employees?

Go to Employees → Add Employee to enter basic info (name, SSN, pay rate, etc.). To deactivate or remove someone, edit their profile and change their status to Terminated or Onboarding—their records remain available for tax reporting.

Which employees count for billing purposes?

Only Active employees are counted against your plan.

Can I switch pricing plans mid-month?

Yes—upgrade or downgrade any time from Billing. Billing is prorated based on the date of change, and your new rate takes effect immediately.

How do I get help or training?

Email support@lasinja.com. We offer live onboarding sessions.

What happens when I terminate my service?

Upon cancellation, you’ll retain access for 30 days to download any outstanding reports or forms. If you have a prefunding balance, it will be refunded to you within 7 business days.

Can I run payroll for multiple companies under one login?

Absolutely—just add another company under Account → Companies in the upper right. Each has its own employees, reports, and billing settings, and you toggle between them from the top-nav company menu.

Is there a mobile app?


No, however your employees can view pay statements and W-2s from our free employee portal.

Payroll & Employee Features

Do you print and mail paper checks?

Lasinja can generate PDF checks for you to print in-house, or we can print & mail them on your behalf (additional fee applies). Check-printing templates are fully customizable with your logo and signature line. Contact support to enable this feature.

When are pay statements sent to employees?

Employee pay statements are sent at 7am on the selected pay day. You must have the employee’s email address entered prior to 6am.

When is the cutoff time to submit hours?

This is up to you to decide when you set your pay schedule.

Can I have more than one pay schedule?

Sure. Go to Settings -> Pay Schedules.

Can employees update their own information?

No, not at this time. Employees can sign into the portal and see their employee profile (wages, W4 data, etc.) but must contact you or your designated admin to update their information.

Can I import hours or earnings in bulk?

Right now, this is only available for previous payroll data that you are migrating from another system.

Can I generate W2/1099 for terminated or inactive employees?

If the employee was active for more than half of the year, there is no fee to generate W2 or 1099 forms. If the employee was active in the system for less than half of the year, there is a per employee fee for generating W2 and 1099 forms.

Tax Filing & Compliance

What payroll taxes and forms are supported?

We calculate and generate forms 941, 941VI, 501VI, VIESA, W-2/W-3 and 1099s. We’re working on additional forms like the 940.

Can I generate W2c forms?

Not at this time but we’re working on that.

How often are tax tables and rates updated?

We update federal and VI tax tables whenever government agencies publish changes, usually quarterly. You don’t need to lift a finger—Lasinja keeps you compliant.

Security & Integrations

How is my data secured?

We employee a number of security measures. This includes but is not limited to encrypting all data at rest and in transit, role-based, frequent backups, monitoring, and logging.

Do you integrate with QuickBooks or other accounting software?

We’re getting ready to release an export to QuickBooks Online and Desktop (via IIF), with other integrations (e.g., Xero, Sage) coming later this year.